Prince Ebeano Supermarket Privacy Policy

1. What is this notice about

At Prince Ebeano Supermarket, we work hard every day to serve our customers better by providing products and services designed to meet your needs and enhance your experience. We are committed to protecting the information you share with us and ensuring it remains safe and secure.

This Privacy Policy explains what information we collect, how we use it, and your rights in relation to your personal data.

2. Who Does This Notice Apply To

This Privacy Policy applies to customers, prospective customers and other individuals who interact with Prince Ebeano Supermarket. We process personal data in accordance with the Nigeria Data Protection Act (NDPA) 2023 and the General Application and Implementation Directive (GAID) 2025.

3. Who are you sharing your information with

This notice applies to Prince Ebeano Supermarket and its affiliates. We may share your personal data with trusted payment providers, IT/cloud providers, logistics partners, marketing providers and regulatory authorities where required by law. We do not sell your personal data.

4. When this Privacy Statement applies

  • Using our website, apps or stores.
  • Applying for employment.
  • Submitting business proposals.
  • Contacting customer support.
  • Providing services involving personal data.
  • Interacting through third parties.

5. What sort of personal data do we process

We process Account Data, Transaction Data, Analytics Data, Interaction Data, Third Party Data, Job Application Data, CCTV Data, Device Data and Preference Data as described in the approved privacy policy document.

CategoryExamples
Account DataName, DOB, email, phone, account details, payment details.
Transaction DataPurchases, orders, payment history.
Analytics DataWebsite and app usage, shopping behaviour.
Interaction DataCalls, chats, emails and customer service records.
Third Party DataInformation from suppliers and business partners.
Job Application DataCVs, qualifications, employment history.
CCTV DataSecurity footage from our premises.
Device DataIP address, browser, cookies, device identifiers.
Preference DataMarketing preferences, surveys and reviews.

6. Children's Data

We do not knowingly collect personal data from persons under 18 except with verifiable parental consent or where CCTV incidentally captures individuals for security purposes.

7. Why We Use Your Personal Data

  • Process purchases and orders.
  • Provide customer support.
  • Marketing where permitted.
  • Recruitment.
  • Legal compliance.

8. How We Share Your Personal Data

We do not sell personal data. We share only with vendors, service providers, payment processors and regulators where required by law. Appropriate safeguards are applied for international transfers.

9. Legal Basis for Processing

  • Consent
  • Contract
  • Legal obligation
  • Vital interests
  • Legitimate interests

10. Your Rights

  • Access your data.
  • Correct inaccurate data.
  • Delete data where applicable.
  • Restrict processing.
  • Data portability.
  • Object to processing.
  • Withdraw consent.
  • Lodge a complaint with NDPC.

11. How to Exercise Your Rights

Contact the Data Protection Officer on 08027741608 or princeebeanolegal@gmail.com. Identity verification may be required.

12. Data Retention

Personal data is retained only for as long as necessary for legal, regulatory and business purposes in accordance with our Data Retention Policy.

13. Data Security

We use appropriate technical and organisational security measures including encryption and secure systems. Where a breach occurs we will notify affected individuals where required.

14. Cookie Policy

This website currently does not use cookies. If cookies are introduced in future, appropriate notice and consent will be obtained in accordance with applicable law.